Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • Your Satisfaction is #1
    Your satisfaction is our number one priority. If you are not satisfied with your purchase please let us know and we will do our best to make it right.  Victor Company products purchased at retail or from one of our distributors must be returned where purchased and are subject to the retailers/distributors return policy. For returns of product purchased from our website you must contact us by email or phone so we can provide you with shipping instructions.  All returned product must be returned in the original packaging along with your name, address, date, invoice # and email address or phone number so we can confirm receipt. You will receive 100% of your purchase price less shipping and handling.

    Warranty
    Victor Company strives to provide the highest quality products possible and all orders are carefully inspected prior to shipment. Our products are covered by a one year manufacturer warranty to the original owner against defects in manufacture and workmanship. Machine marks, normal wear and damage from misuse are not covered under this warranty. In the unlikely event that you receive a product that is defective please contact us by email or phone to receive shipping instructions so we can replace the product at no charge to you. The product must be returned in its original packaging unless pre-approved by Victor Company.

    Sizing Policy
    Accurate measuring for proper riser sizing is the responsibility of the customer. If an error is made in measurements or calculations we will work closely with you to get you the proper risers as quickly as possible at the least additional cost to you. Just contact us by email or phone.

    Shipping

    Most purchases are shipped from our Distribution Center to arrive within five to seven business days of receipt of the order. Items order may ship separately. Items can be shipped to a P.O. box. Flat rate shipping may be delivered by USPS. 

    At Victor Company, shipping and handling charges are based on the following:
    • The delivery option you choose
    • The weight, size and dimensions of your items
    • Where your package is being delivered

    Domestic Shipping Speed: The shipping method you selected during Checkout. You may choose  UPS and Priority Mail Flat Rate Shipping (3-7 business day delivery)

    International Shipping Speed: The shipping method you selected during Checkout. You may choose UPS, Priority Mail Shipping (6-10 business day delivery).

    Sales Tax
    Sales tax will be added to all California and Wisconsin orders.

    Terms, Applicable Law & Conditions of Use
    Prices, design and specifications on Victor Company products are subject to change without notice. Any changes in design or specification are typically done to improve the product and will never reduce functionality or durability. Every effort will be made to notify customers in advance of any design or specification change prior to shipment. Victor Company products are only intended for recreational use on specific precision accuracy rifles. Our company is not responsible for damages that occur due to the misuse of our products including use on firearms involved in any criminal, illegal or otherwise destructive activity.

    This website is here only for your convenience. Although every reasonable effort is made to do so, we cannot guarantee that the content is always 100% accurate, complete and current. It also may be subject to technical problems, typographical errors, interruptions, computer viruses, malware or changes caused by third parties. We also cannot be responsible for links to third parties. These links exist for your convenience and information only. All content on this site such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software are the property of Victor Company or its content suppliers and are protected by United States and International copyright laws. The compilation of all content on this site is the exclusive property of Victor Company and is protected by United States and International copyright law.